Get in Touch
We'd love to hear from you. Contact us for any inquiries or questions.
Office
Bondi Junction, NSW 2022.
Get in Touch
Have a question or need assistance? Contact us today!
FAQs
Find answers to commonly asked questions about contacting our support or customer service.
To contact our support team, you can send us an email at hello@reporthippo.com or fill out the contact form on our website. We aim to respond to all inquiries within 24 hours.
Our customer service team is available Monday to Friday, from 9am to 5pm GMT. We are closed on weekends and public holidays.
We strive to respond to all inquiries within 24 hours. However, during peak times, it may take slightly longer. Rest assured, we will get back to you as soon as possible.
Yes, you can request a refund within 30 days of purchase. Please contact our support team with your refund request, and we will assist you accordingly.
Currently, we do not offer phone support. However, our support team is available via email and will be happy to assist you with any questions or issues you may have.